Check-in from 3:00 PM Check-out by 11:00 AM Front desk open 24 hours
Booking enquiry
Tell us about your visit
Leave your details and our team will get back to you to confirm availability and arrange everything for your stay, dinner or event.
We use cookies to keep this website working, understand how it is used and support our marketing. Essential cookies are always on. You can accept all, reject non-essential, or choose your preferences. See our Cookie Policy.
Your privacy
Cookie Settings
Choose which categories of cookies you allow. Your choice is saved on this device and you can change it any time from the Cookie Settings link in the footer.
Essential
Required for the website to function, such as page navigation and security. Always active.
Analytics
Help us understand how visitors use the site so we can improve it. Off by default.
Marketing
Used to measure and personalise our advertising. Off by default.
Legal
Privacy Policy
Frontier Grand (Frontier Grand Hospitality Inc.) respects your privacy. This policy explains what personal information we collect, why we collect it and your rights under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).
Information we collect
We collect only the information you choose to give us through our enquiry and booking forms — your name, email address, phone number, preferred dates and the details of your request. We also collect limited technical information, such as your browser type and pages viewed, through cookies you have allowed.
Why we collect it
We use your information to respond to your enquiry, arrange your stay, dining or event, improve our services and, only where you have given express consent, send you occasional offers by email.
Consent and email (CASL)
We send marketing email only to people who have given clear, express consent. Every message includes a simple way to unsubscribe, and we act on unsubscribe requests promptly.
Sharing and cross-border transfers
We do not sell your personal information. We share it only with trusted service providers who help us operate the hotel, and only as needed. Some providers may process data outside Canada, in which case comparable protection is applied.
Your rights
You may request access to the personal information we hold about you and ask us to correct it. You may also withdraw your consent at any time. To do so, contact us at [email protected].
Retention and security
We keep your information only as long as needed for the purposes above and protect it with appropriate safeguards. If a privacy breach creates a real risk of significant harm, we will notify affected individuals and the authorities as required.
Contact
Questions or concerns can be sent to [email protected] or by post to 5943 Victoria Avenue, Niagara Falls, ON L2G 3L8. You may also contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.
Legal
Cookie Policy
Cookies are small text files placed on your device when you visit a website. This policy explains how Frontier Grand uses them and how you can manage your choices.
Categories we use
Category
Purpose
Typical duration
Essential
Enable core functions such as navigation, security and remembering your cookie choice.
Session – 12 months
Analytics
Help us understand how the site is used so we can improve it. Only set with your consent.
Up to 24 months
Marketing
Used to measure and personalise our advertising. Only set with your consent.
Up to 24 months
Managing your choices
When you first visit, our banner lets you accept all, reject non-essential cookies, or set your preferences. You can change your choice at any time using the Cookie Settings link in the footer. We apply Google Consent Mode, which keeps analytics and advertising cookies switched off until you allow them.
Your browser
You can also block or delete cookies through your browser settings. Please note that disabling essential cookies may affect how the website works.
Legal
Terms & Conditions
These terms govern your use of the cafrontier.com website, operated by Frontier Grand Hospitality Inc.. By using this website you agree to them.
Information only
This website provides information about our hotel, dining, events, guest services and on-site casino entertainment area. Submitting an enquiry does not create a confirmed reservation; our team will contact you to confirm availability, details and any applicable rates.
Accuracy
We take care to keep information current, but descriptions, images and prices may change and are provided as a guide. Prices are shown in Canadian dollars and do not include applicable taxes unless stated.
Casino entertainment area
The on-site casino entertainment area is available exclusively to guests aged 19 and over. Valid government-issued identification may be required. Use of the gaming area is subject to venue rules and applicable Ontario regulations.
Intellectual property
All content on this website, including text, images and logos, belongs to Frontier Grand Hospitality Inc. or its licensors and may not be reproduced without permission.
Liability
We provide this website "as is" and are not liable for indirect or incidental loss arising from its use, to the extent permitted by law.
Governing law
These terms are governed by the laws of the Province of Ontario and the applicable laws of Canada.
Our commitment
Responsible Entertainment
Frontier Grand is a hospitality and entertainment complex in Niagara Falls, Ontario. Our on-site casino entertainment area is one part of a wider guest experience, and we are committed to keeping it safe and enjoyable.
Adults only
Access to the casino entertainment area is limited to guests aged 19 and over. Our team may ask for valid identification.
Play for enjoyment
Gaming should always be a form of entertainment, never a way to make money or solve financial difficulty. We encourage guests to set personal limits on time and budget before they play.
Signs to watch for
Spending more time or money than you intended
Playing to recover previous losses
Gaming affecting your mood, work or relationships
Borrowing money in order to play
Support is available
If gambling is a concern for you or someone you know, free and confidential help is available in Ontario from ConnexOntario at 1-866-531-2600, 24 hours a day. Self-exclusion options and further guidance can also be arranged through our guest services team.
Our staff
Our team receives guidance on responsible gaming so they can support guests and provide information when asked. Please play responsibly.
Legal
Legal Information
Frontier Grand Hospitality Inc. Trading as Frontier Grand
Frontier Grand is a hotel and entertainment complex offering accommodation, dining, events, guest services and an on-site casino entertainment area for adults aged 19 and over.
Regulation
Gaming activity in Ontario is regulated by the Alcohol and Gaming Commission of Ontario (AGCO). Our casino entertainment area operates on-site in accordance with applicable provincial requirements.
Complaints
If you have a concern, please contact our guest services team at [email protected] and we will do our best to resolve it.
